Shipping & Processing
We are committed to processing and shipping orders as quickly and efficiently as possible. This policy explains processing times, estimated delivery periods, tracking, delays, address issues, and replacement shipments.
Order Processing Time
Orders are processed Monday through Friday between 9:00 AM EST and 4:00 PM EST. Orders placed after 4:00 PM EST will begin processing on the next business day.
All orders require one business day for processing before they are handed over to the selected shipping carrier. Processing times do not include weekends or recognized holidays.
Estimated Shipping Times
After processing is complete, orders are shipped through a reliable carrier. Standard Ground Shipping generally takes 3–5 business days, depending on the destination, weather, carrier operations, and other logistical factors.
Shipments to AA, APO, and FPO military addresses may require approximately 8–12 business days after the order has been shipped.
Delivery estimates are not guaranteed and may change because of circumstances outside our control.
Shipping Delays
Although we work to meet estimated delivery times, unexpected delays can sometimes occur. High shipping volumes, carrier capacity, severe weather, transportation issues, and other logistical challenges may affect delivery.
Customers should use the provided tracking information for the latest shipping updates. Email or text notifications may also be available through the carrier.
Order Tracking
Once an order has been shipped, a tracking number will be provided by email. Customers can use the tracking link in the shipping confirmation to check the latest delivery status.
If an account is available, tracking details may also be displayed on the My Account page.
Tracking information may not appear immediately after shipment. Updates can take some time to become available, particularly before the package reaches a sorting facility or local post office.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and email information during checkout. Incorrect or incomplete addresses may cause delivery delays or returned packages.
If a package is returned because of an incorrect address, it may be reshipped after the package is received and the customer confirms the correct information. Any reshipping costs are the customer’s responsibility.
If a refund is requested for a returned shipment, the original shipping and packaging costs will not be refunded.
Replacement and Warranty Shipments
Replacement and warranty shipments are subject to the applicable carrier terms and conditions. Packages are insured against eligible loss or damage, and customers may need to provide supporting evidence when submitting a claim.
If tracking shows that a package was delivered, replacement, refund, or shipping warranty claims may not be accepted. Such cases may be reviewed individually.
Loss or theft occurring after confirmed delivery is not covered under the shipping warranty.
For contact support@kadobarrizz.com or +1 (765) 201-0461(TEXT ONLY)